State Farm® Insurance Agent Chip Ott
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lee Chasalow
October 21, 2024
"The best part about using the Chip Ott State Farm office is always knowing that I will get someone I know and that I know cares on the phone. No AI, no waiting on hold ever. They always take care of my needs and make sure I get the right insurance for the right price."
"Thank you, Lee. We certainly appreciate your business over all the years you've been clients!"
Kat Brask
September 27, 2024
"Alana was incredibly helpful setting me up with insurance for my small business. She was very knowledgeable about what I needed for my specific business and made the process easy! I would definitely recommend Alana!"
"Thank you, Kat. I'm glad Alana was able to help you with your business needs! -Chip"
Yunguan Shim
September 23, 2024
"Kind good reception. The staff knows the need of customers very well."
"Thank you Yunguan. I'm glad our staff was able to meet your needs! -Chip"
Robert
September 23, 2024
"Outstanding service and team! Donna was the epitome of professionalism. She focused on my needs and made it easy for me to find the perfect policy. Highly recommended."
"Thank you, Robert. I'm glad Donna was able to help you with your insurance needs! We certainly appreciate the five-star review! -Chip"
Barbara Morris
September 11, 2024
"I’ve used Chip Ott State Farm for years. Always attentive to my needs."
"Thank you, Barbara! We appreciate your business as well! We are here if you need us! -Chip"
Kiersten Wilson
September 11, 2024
"In my 30 years as a Chip Ott customer I've had nothing but positive experiences with them. Always helpful, super responsive, and the friendliest employees!"
"Thank you, Kiersten! I appreciate your five star rating, your kind words and, of course, your 30+ years as a customer! -Chip"
Michael Sechehay
September 10, 2024
"We’ve and a tremendous experience with the team since moving here a little over a year ago. They were able to bundle our home and car policies at what we felt was a fair and reasonable rate. They are always kind and extremely quick to respond to any questions or issues that may arise. I highly recommend using them for any and all insurance needs."
"Thank you, Michael! It's always nice to hear remarks like this from our relatively new clients. I hope you and your family are enjoying living in town and we look forward to servicing your insurance needs for years to come. -Chip "
Joan Mogelvang
September 10, 2024
"Alana and the entire crew with this agency are so knowledgeable and helpful! They always answer my questions and follow through with any requests I have. I highly recommend Chip Ott State Farm Insurance Company."
"Thank you, Joan, for the nice review! I'm glad Alana was able to help you recently. Should you need anything else, just reach out to the office, 24/7!"
Andrew Boles
September 7, 2024
"Greatly appreciate Alana Calafiore! She was attentive and very responsive to our request to add a new car and remove an old one. Further, she was very timely with some overall insurance review requests and friendly throughout. Thanks! AndyB."
"Andrew. Thanks for the nice words regarding Alana along with your five -star review! We certainly appreciate all your business over the years and look forward helping you with all your insurance needs in the future! -Chip"
Maggie Mi
September 4, 2024
"Donna at Chip Ott - State Farm was wonderful. She was very knowledgeable and was able to help with my request quickly. I have been with Chip Ott's State Farm since 2018 and would highly recommend it."
"Thank you Maggie. We appreciate the review and I'm glad Donna was able to assist you recently. Thanks again for your years of business! -Chip"
Ida McGrath
August 26, 2024
"Alana at Chip Ott - State Farm was wonderful. She was very knowledgeable and was able to help with my request quickly. I would highly recommend State Farm."
"Thanks, Ida, for the 5-star review! I'm glad Alana was able to help you. We certainly appreciate your business over the years. -Chip"
Suz S
August 20, 2024
"Donna is extremely knowledgeable and helpful. I have been with Chip Ott's State Farm office since 1986 and am happy with the car and homeowner policies they offer. Every transaction is seamless. I am a completely satisfied customer."
"Thank you for the five-star review! I'm glad Donna was able to assist you recently. We certainly appreciate your business over the last 38 years! -Chip"
Kellie Smith
August 14, 2024
"I've worked with Chip Ott's office for years and have always the best service and experience. The team are all extremely efficient and make insurance "easy!""
"Thank you, Kellie! We appreciate the nice words and certainly appreciate the many years as a client! I'm glad we are able to make insurance "easy"! -Chip"
Susan Levine
August 13, 2024
"I would like to thank Alana for her assistance recently when we had a leak that caused significant damage. We were particularly stressed because we needed to prepare for an important and long planned family visit to our home. She was very understanding and I believe her interventions helped expedite the claims process and allowed us to be prepared to host safely and comfortably. We have also had occasion to interact with Liz in the past and she is always pleasant and helpful. We've been with Chip Ott for many years and it’s so reassuring to deal with a business and staff we know we can count on!"
"Hello, Susan. I'm glad Alana was able to make a stressful situation a bit less stressful. And thank you for the many years as a State Farm client and client of our agency. We certainly appreciate your business. -Chip"
Ali Khan
August 8, 2024
"Working w/ Donna, Chip, and the rest of the team has been such a pleasure, would refer anyone for there insurance needs."
"Thank you, Ali for the nice review. We appreciate the kind words and are glad we are able to help you with all of your insurance needs. -Chip"
Kristen
July 8, 2024
"I ask that you please remove your response to my review. As a business I was dissatisfied more with your service than with what happened. Additionally, your accusations are false as our dog never bit anyone as outlined in the police report. Please stop posting false information online to make yourself look good to clients searching for you. That is defamatory and I expect your post to be deleted. Additionally, posting client's personal policy information online to encourage them to delete poor posts about your business is shameful and also illegal. A public review is not a space to post personal information and goes against Google's Review Policy. Should you continue to post personal details of my policy online like you have others who have left you a poor review, I will notify Google. Thank you."
"I am sorry that you were unhappy with your interaction with our agency. It is certainly not a typical experience of our existing clientele. While we do what we can, certain company decisions are out of my control or that of my staff. "
JCP
June 12, 2024
"I am very disappointed with the service I received from Chip Ott's office on my home damage claim. I have 3 cars and a home policy for the last 30+ years. Never needed to file any claim before but the first time I filed a home damage claim because of snowstorm damage to my roof. Now getting run around, they are finding all excuses not to approve the damage. I hired an independent 3rd party roofing contractor and he submitted all the details damage report by pointing out all the roof damage. This shows the true character of the company. They don't care about the customer and how to stand with the customer and provide the service and customer service commitment. State Farm is trying to find all excuses not to pay for the claim. All they want is to collect the monthly insurance premium. When notified by Chip Ott's office, they just did not want to intervene or take any interest in helping the client. CANCELING MY ALL POLICIES from State Farm. Bad experience after paying a premium for 30 years."
"I am sorry you are dissatisfied with your claim experience. As agents, we do not make claim decisions. That said, we did contact a claim manager and made sure that you were properly explained the appeal process. We certainly appreciate your business over the last 30 years. "
Sharon Neuner
March 14, 2024
"I just had the pleasure of working with Liz DeJesus and she was incredibly informative and helpful ...and I was able to save a bunch of my home insurance plan. Thank you Liz!"
"Thank you, Sharon. I'm glad Liz was able to help you! We certainly appreciate your business! -Chip"
Beijing He
October 22, 2023
"I have been with StateFarm >10 years now. Last year, few friends told me to shop around because new customers are always treated favorably than old customers. I made few phone calls, but found StateFarm actually offered me the best rate! So, I stayed. So happy I stayed. I had a really complicated auto issue few months ago. Amanda was excellent in communicating with me on what steps to take and walked me through the process that took over 2 months to resolve. She picked up the calls, did research, returned my calls, answered my questions, and ultimately helped me through this difficult and confusing time period. Great customer service."
"Thank you, Beijing, for the kind words. We certainly appreciate your business for the last twelve years. I'm glad Amanda was able to help you recently. You should feel confident that we'll be here for you in the future as well. -Chip"
Gene Campbell
April 4, 2023
"I was looking for a plan for my home and auto. I found everyone in the office very helpful, arranged appointment with Amanda. She was knowledgeable and professional, walked me through all the steps and had a perfect solution to what I needed. Excellent experience, would highly recommend Chip Ott agency"
"Thank you, Gene. I'm glad Amanda was able to help you with your insurance needs. We appreciate the comment and look forward to working with you going forward. Regards, Chip"
tyler breault
September 2, 2022
"I was having a had time finding the amount of coverage I need but Amanda Dunn helped me figure everything out! I had about a million questions and she was able to help me with each of them. Definitely going to recommend her to more people."
"Thank You, Tyler. Much appreciated. Your family actually has been insured with my office for 33 years and with State Farm for over 55 years!!!! I'm certainly glad Amanda was able to help you with all your questions. That's why we're here! Thanks again. We really appreciate your business. -Chip"
Victoria Skinner
August 8, 2022
"Amanda made the process of moving and becoming a homeowner so much easier! She was incredibly patient and responsive. She made sure I understood my options and followed up with my questions and phone calls quickly."
"Congrats Victoria on your New Home again, we are so happy for you and glad we could provide you such great service! We greatly appreciate your 5 Star Review & kind words, thank you! -Chip"
Kristine Kelly
July 20, 2022
"Amanda was so helpful!!! I found myself on the phone for hours with other insurance companies, but as soon as I called her, Amanda made my experience incredibly easy and the process was so quick and efficient! Super grateful and I absolutely recommend them!"
"Kristine, your 5 Star Review is greatly appreciated! We are always happy to hear wonderful feedback, thank you! -Chip"
CrtnyRose
November 17, 2021
"I was buying a new car and needed to get my own car insurance, Amanda was beyond helpful and patient with me, she explained what policy would work for me and answered any questions I had. The entire process was made simple and hassle free. I’ll never use another office ! Chip and his team are the best !!"
"Courtney, thank you for the kind words, we are always glad to hear positive feedback! You business is greatly appreciated. -Chip"
Siddharth Misra
June 28, 2021
"My family has been using Chip Ott and his agency for years! They offer great service and are always very helpful. Thank yoU!"
"Thank you Siddharth. We certainly appreciate your business and that of your family over these past 33 years! Regards. Chip"