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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Hanna

June 11, 2026

5  out of  5
rating by Joseph Hanna
"Chip and his team have always been super responsive and helpful!"
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Chad Kirchner

May 20, 2026

5  out of  5
rating by Chad Kirchner
"Always fantastic service from the entire Chip Ott team. Thank you and highly recommend."
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nelson alvarez

May 1, 2026

5  out of  5
rating by nelson alvarez
"The team at Chip Ott State Farm is so helpful! They are always able to answer my questions and help me understand my policies and options. Highly recommended!"
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Mark Smith

April 22, 2026

5  out of  5
rating by Mark Smith
"I’ve had State Farm auto insurance with Chipp Ott for years. I am moving into a new apartment and called to find out about renters insurance. Alana answered the phone and you could tell by the way that she spoke that she was caring and considerate. Alana made the whole process seamless, even after I entered some wrong Information. When I reached back out to her to explain the mixup, she didn’t blink an eye, she had everything changed and sent to me right away. She is a huge asset to State Farm. She deserves a raise."
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Jesse Brightman

April 20, 2026

5  out of  5
rating by Jesse Brightman
"Really happy with the service from this State Farm office. Donna kept me updated every step of the way, explained everything clearly, and made the process completely stress-free. It's rare to work with someone who's both knowledgeable and easy to communicate with. Five stars."
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L Bogart

April 8, 2026

5  out of  5
rating by L Bogart
"Alana was super helpful in getting updates made to our insurance policies. Very courteous and efficient. Highly recommend"
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Garnet Pigden

March 31, 2026

5  out of  5
rating by Garnet Pigden
"Donna, was very helpful in providing guidance on how best to allow my son in TX to drive, temporarily, a car I shipped to him.
She covered all the specifics in detail."
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Mike Liloia

February 19, 2026

5  out of  5
rating by Mike Liloia
"Very professional staff and always looking to help! Donna is A+!"
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Jon Vilicich

February 4, 2026

5  out of  5
rating by Jon Vilicich
"The staff at this State Farm branch has always been extremely helpful. I will continue to refer people to this location."
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Maxine Ollove

January 28, 2026

5  out of  5
rating by Maxine Ollove
"I have been a customer of this agency for decades and I could not recommend them more highly. The staff, particularly Liz, are always helpful, available, and very competent. They have always taken care of any issues, claims, or insurance needs that I have had. I recommend them unreservedly."
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Patricia Altmann

January 24, 2026

5  out of  5
rating by Patricia Altmann
"I recently had a home policy to update and Donna was kind, caring and efficient with doing this request. I appreciate Donna and the entire State Farm family with helping me accomplish my request."
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Yaralucia Weimar

January 22, 2026

5  out of  5
rating by Yaralucia Weimar
"We have been using this office for several years now for my husband's company's Liability Insurance, and the service has been excellent. Donna and Alana are very efficient and are always willing to help us whenever we need them."
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Cara Butler

January 15, 2026

5  out of  5
rating by Cara Butler
"Alana is fantastic! Very smooth process adjusting our insurance policies."
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Geoff Lamm

January 12, 2026

5  out of  5
rating by Geoff Lamm
"Insurance isn't something I have very much interest in. So when it comes to adding, updating or changing my policy I'm thankful for Chip Ott and his team, because every single person I've dealt with in the office over the last 16 years has made the process so easy, quick and simple that I thank them for allowing me to spend my time on things I actually enjoy."
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Thomas Loredo

November 5, 2025

5  out of  5
rating by Thomas Loredo
"Excellent and quick service from Chip's team. Thank you Alana, much appreciated."
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Rachel candido

October 27, 2025

5  out of  5
rating by Rachel candido
"Elizabeth has been a great help with both my business policies and personal policies. Her and the team are always helpful, supportive, and responsive."
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Kevin Chung

September 18, 2025

5  out of  5
rating by Kevin Chung
"Been my agent for 10 years. Him and the team always response to my questions and concerned; also help with my claims."
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Brian Potasiewicz

August 4, 2025

5  out of  5
rating by Brian Potasiewicz
"Staff at Chip Ott's office are very helpful. They were able to lower my premium with minimal changes to my coverage."
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Laurie Raymond

July 4, 2025

5  out of  5
rating by Laurie Raymond
"I want to thank Liz D. for going the extra mile on my behalf. After 20 years with this agency, she's the reason I stay. She is "like a good neighbor.”"
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P R

June 23, 2025

5  out of  5
rating by P R
"Outstanding customer service!

Recently I had to assist my elderly mother (93) with some issues related to her State Farm property insurance policy -- honestly, I was not at all optimistic given some past experiences with insurance companies.

Well, thankfully Liz was able to get the issue dealt with much to my mother's satisfaction. Liz was not only helpful, but she listened carefully in order to fully understand our concerns, provided great counsel and ultimately was able to resolve the issue and achieve a great result in a very timely manner.

This is probably the greatest benefit of working with a local agency that is part of the community -- the local representatives are able to work on behalf of local residents and serve as their advocate when having to deal with some far off corporate office. So in this case the jingle rang true, and like a good neighbor State Farm was there."
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Patty O'Connor

June 17, 2025

5  out of  5
rating by Patty O'Connor
"We have been with State Farm for over 30 years! The staff has been very helpful over the years."
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Naresh Teckwani

June 2, 2025

5  out of  5
rating by Naresh Teckwani
"Top notch service and the best rates across the board for auto and homeowners insurance!"
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Cathy Maguire

May 27, 2025

5  out of  5
rating by Cathy Maguire
"Chip Ott’s State Farm office has consistently provided my family with reliable and professional service for many years. Everyone in the office is helpful and accessible, and they are quick to respond to whatever need arises. Special recognition goes to Donna, who recently went above and beyond to provide coverage documents for a new car purchase - not only did she pull everything together outside of normal business hours, but it was over a holiday weekend to boot! Donna’s dedication to helping us get everything sorted quickly was exceptional and really demonstrates the quality of service this agency provides. I highly recommend Chip Ott’s State Farm office for anyone seeking dependable insurance coverage with a personal touch."
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Ang Far

May 2, 2025

5  out of  5
rating by Ang Far
"I have been with State Farm and this same office (insured my very first car) for over 25 years. They now take care of all my insurance needs. Great customer service and caring staff. A few people have come and gone from there over the years but Liz D is a constant and is the best - friendly professional, knowledgeable, and frankly, the legacy staff in the office feel like family. Keep up the good work!!"
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Adam Stepan

April 11, 2025

5  out of  5
rating by Adam Stepan
"Thank you Alana and Chip for your amazing help and service!!"